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Initial In-Person Consultation The first step to Becoming Guestable is having a preliminary phone call and in-person consultation to discuss your goals, learn more about your property, and give you an overview of our service offering.
Developing a perfect listing is both an art and a science. After we get a better understanding of your goals and your property, we’ll put together a listing strategy for each booking platform to attract your ideal guests.
Building you a perfect listing is just the first step in the optimization process. The goal we set for every property is to rank your property on the top pages of the major booking platforms (e.g. Airbnb, Booking.com, HomeAway, Expedia).
We’ll come up with and execute on a dynamic pricing strategy for your property that allows you to get the most out of your place.
Transparency is a big reason why so many of our clients have chosen to tell their friends and family about us. You should always feel like you have a good grasp of what’s going on with your property and what specifically we’re doing to strive for better performance.
Providing guests a seamless check-in / check out experience starts from the moment a guest inquires about your place. Learning more about their travel plans, providing clear directions, and adapting to their schedule is central to a smooth arrival.
To satisfy top guests, a property needs to have a professional housekeeping team that is focused on perfecting the turnover process. Getting top reviews on each platform requires housekeeping staff to have great attention to detail and to understand it’s about more than just having a spotless place.
Things happen, it’s life. We can’t always control if something breaks down or stops working. What we can control is the response time and how we go about bringing a timely solution. Guests who pay high nightly rates expect hotel level service and a maintenance team that’s available even at odd hours is essential to providing that.
When guests book a homestyle accommodation, what they’re truly looking for is a more authentic and unique experience that offers them a different perspective and gives them a place to call home. We know that by always going the extra step for your guests they’ll reward your listing with perfect reviews across all categories.
Effectively screening every person who enquires about staying in your property will result in higher quality guests. In the on-boarding phase we’ll learn more about your preferences for guest screening and our Listing Managers will use the settings on each platform to increase the likelihood of getting bookings from your ideal guest.
Guests need to be able to access your place at all hours of the day or night. While uncommon, sometimes situations like keys being misplaced or smart codes jamming do occur. We treat guest lockouts as extremely high priority and recognize that our response times need to be immediate in these rare circumstances.
We know that in today’s world of short term rentals, guests expect all home replenishables to be there when they arrive. That’s why our Home Supply Team is carefully tracking the inventory of items such as soap, shampoo, tissue paper and other items so that your guests don’t run out while they are still on their trip. We also monitor household items such as light bulbs, towels, and linens so that we can replace them when the time is right.
Get in touch with us to plan your next holiday to Ontario. We answer prompty to all messages.